FAQ
Answers about KeyBox’s privacy, storage, pricing, and features.
What is KeyBox?
KeyBox is a private vault that keeps your photos, notes, PDFs, files and reminders on your iPhone only — no ads, no server upload, and a one-time purchase option. It gathers the things you would rather not keep in Photos, Notes, Files or Calendar into one locked box.
Are my photos, notes or files uploaded to a server?
No. Your saved data is never sent to a server. It stays on this iPhone. No account is required, and no data is collected.
Does KeyBox automatically sync to iCloud?
No. Storage is on-device by default, with no automatic iCloud sync. To keep important data safe, create your own password-protected encrypted backup.
What happens if I delete the app?
Because data is stored on-device, deleting the app deletes its data too. Please create an encrypted backup for anything important.
Can I transfer my data to a new iPhone?
Yes. Export an encrypted backup, then import it on your new iPhone. Keep your backup password safe — it cannot be recovered if lost.
Can I still view my saved items without Pro?
Yes. Your saved photos, notes and files are always free to view, export and delete — whether you pay or not. We never hold your saved data hostage to a subscription.
What is the difference between subscription and lifetime purchase?
A lifetime purchase is a single one-time payment, yours forever. Subscriptions (monthly or yearly) work for the period and can be cancelled anytime via the App Store. Both unlock every feature.
Are photos taken with the private camera saved to the Camera Roll?
No. Anything captured or scanned with the private camera or scanner is saved directly to KeyBox — never to the Camera Roll.
How is this different from the Hidden album in Photos?
The Hidden album is not encrypted and its existence is visible. KeyBox manages not just photos but notes, files and reminders together, with a decoy PIN and app-switch blur.
How is this different from locked notes?
Locked notes still reveal their titles. KeyBox hides everything until unlocked and lets you manage notes, photos, files and reminders together.
Do private reminders show their content in notifications?
No. Private reminder notifications hide the content, showing only a neutral notice such as "Private reminder".